Privacy Policy

Last updated: December 1, 2024

1. Introduction

Rax Limited, LLC ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing address, payment information
  • Business Information: Company name, tax identification numbers, business addresses
  • Technical Information: IP address, browser type, device information, cookies
  • Usage Data: Pages visited, time spent on site, click patterns

3. How We Use Your Information

We use your information to:

  • Provide and maintain our services
  • Process payments and send billing information
  • Send administrative information and service updates
  • Respond to inquiries and provide customer support
  • Improve our website and services
  • Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your information with service providers who assist us in operating our business, when required by law, or with your consent.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Cookies

We use cookies and similar tracking technologies to improve your experience on our website. You can control cookies through your browser settings.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications
  • Data portability

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

11. Contact Us

For questions about this Privacy Policy, please contact us at privacy@rax.ae.